1. Who are we?
MovingCompare.eu is a service of IT Live, based in the Netherlands.
Email: privacy@movingcompare.eu
2. What data do we collect?
Calculator use: from and to address, property type, furniture selection, preferred date, estimated volume and indicative price. These are stored as a request when you enter your contact details.
Contact details: name, email address and (optionally) phone number, only when you fill in a form yourself.
Moving companies: publicly available business information (name, address, phone, website, Google rating) from Google Maps/Places.
Technical data: IP address, browser type and language preference, for security and for the website to work.
3. What do we use your data for?
- Calculating moving costs and creating a moving plan
- Matching your moving request with relevant moving companies
- Improving our service and website
- Preventing abuse (rate limiting, spam filter)
4. Third parties
We only share your data with moving companies you select through our platform. We also use:
- Google Maps/Places API: for address completion and route calculation
- OSRM: for distance calculation (open source)
- AI services: for moving advice (no personal data shared)
5. Your rights (GDPR)
You have the right to:
- Access: see which data we hold about you
- Rectification: have incorrect data corrected
- Erasure: have your data deleted
- Portability: receive your data in a readable format
- Objection: object to the processing of your data
Contact us at privacy@movingcompare.eu. We respond within 30 days. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
6. Cookies
We use functional cookies and local storage (session, language preference, cookie choice). See our cookie policy for details.
7. Retention
Request data is kept for a maximum of 12 months. Company profiles (public data) are kept as long as the company is active.
8. Security
The connection to our website is encrypted (HTTPS/TLS). Access to data is limited to authorised people.
9. Contact
Questions about privacy? Email privacy@movingcompare.eu.
